Frequently Asked Questions
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Below you can find a list of the most frequently asked questions. If you don’t find what you’re looking for, you can contact our Customer Service.
Product Information
What is Niveus?
Niveus is a professional air purifier that stands out for its extremely high ULPA U15 filtration efficiency.
It is specifically designed to eliminate harmful nanoparticles in indoor environments—such as viruses, bacteria, fine dust, volatile organic compounds (VOCs), and allergens—with an efficiency of up to 99.9995%.
How does Niveus work?
Although Niveus is a high-tech product, its operation and use are very simple:
thanks to a tested fluid dynamic technology (VIDEO) and an efficient design, Niveus continuously captures harmful microparticles (0.01 microns) in an indoor environment and releases totally purified air back into that environment.
Does Niveus release ozone or use UV rays?
No, it uses only mechanical filtration, with no harmful emissions.
Can Niveus be moved easily?
Yes, thanks to swivel wheels, you can easily move it from one room to another to optimize air purification.
How long does the filter last?
About 20,000 hours or 3 years. An intelligent sensor indicates when it’s time to replace it.
Is Niveus noisy?
No, it’s very quiet (ranging from 29 to 51 dB), making it suitable for offices and home environments.
How much power does it consume?
It has low energy consumption, 88W max.
What health benefits does it offer?
- Reduces allergies and respiratory illnesses
- Improves concentration and productivity
- Eliminates odors and harmful substances
Is it difficult to use?
No, it’s plug & play: simply connect it to a power source and it immediately starts purifying the air.
Do I need a technician for installation?
No, Niveus is ready to use; just plug it in.
Can I control it remotely?
Yes, thanks to Wi-Fi connectivity, you can monitor air quality from a smartphone, tablet, or PC.
What data does the display show?
The 4.3” touchscreen shows CO2, PM2.5, humidity, temperature, and filter status.
Why choose Niveus over other purifiers?
- ULPA U15 filtration efficiency: 10–100 times more effective than HEPA level
- Low energy consumption and quiet operation
- Smart 4.0 product: Wi-Fi and remote management
- Professional sensors for monitoring air quality data
- Dashboard (portal/app) for real-time and historical data collection
- Free consultation to choose the right model
- International certifications and efficacy tests
Where can it be used?
It’s ideal for offices, schools, hospitals, hotels, restaurants, industries, homes, medical centers, and any other indoor setting requiring better air quality.
Does Niveus help combat COVID-19?
Yes, it has been tested against SARS-CoV-2 with an effectiveness greater than 99.9%.
How long does it take to notice a difference in the air?
You can perceive initial improvements within just a few minutes, while complete purification occurs in about 30–60 minutes, depending on the size of the room.
How can I check if the air has improved?
You can view real-time data on the display, through the dedicated app, or via the online dashboard.
Which model should I choose?
NETCO engineers offer free consultations to help you select the right model and develop a custom design plan, based on the size of the area and specific needs.
Where can I purchase it?
Visit netconiveus.com for purchase information or to find authorized retailers.
Is there a warranty?
Yes, a 3-year warranty is included.
How do I know when to change the filter?
Niveus’ display automatically indicates when the filter needs to be replaced, based on its usage status.
Does it require regular maintenance?
Only the filter replacement about every 3 years.
No other servicing is needed.
Does Niveus help with allergens?
Yes, it is ECARF certified and removes over 99.999% of allergens like pollen, dust mites, and mold.
Is Niveus suitable for people with respiratory problems?
Absolutely yes!
It is recommended for those who suffer from asthma, allergies, lung problems, and for places where vulnerable individuals are present.
Does it eliminate smoke and bad odors?
Yes, thanks to activated carbon filters, it absorbs cigarette smoke, cooking odors, and other volatile substances.
How many hours a day should it be on?
It can run 24/7, but thanks to intelligent sensors, it automatically adjusts its speed based on air quality.
Is it safe for children and pets?
Yes, it does not emit harmful substances and improves air quality in environments with children or animals.
Is Niveus a sustainable product?
Yes, it helps improve a company’s ESG score by:
- Low energy consumption (minimal environmental impact)
- Reducing indoor pollution: improving people’s well-being
- Oversized filters with a 3-year lifespan, reducing waste and disposal
- Zero harmful emissions such as ozone or chemical substances
- Air quality data monitoring (dedicated dashboard with current and historical data)
- Smart management to optimize usage and power consumption
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